Apparently there's no issue The first step is to see whether there's an NBN outage in your area or if it's just happening to you. @Optus my WiFi calling also is not working. What is the extent? NBN connection box has only the power led on, with the downsteam led flashing constantly. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. 9NewsAUS: #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. Published: 22/05/2019Updated: 23 May 2019 2:19 PM. Also don't post any of your personal information. @9NewsSyd #9News, @CathyPaterson16 @Optus Only … From Stanwell Beach the area heads northwest to Minto, west to Harrington Park, northwest to Warragamba then north past Blaxland to Bowen Mountain. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. #9News. Bouncing it back & forth between you & Optus IS NOT ACCEPTABLE. No home internet connectipn. @Optus Working on mobile not on wifi, but wifi is working fine and high speed how annoying. Get with the program. Seems to be working fine (Horsham, Vic), Page last updated by They do fail. My Android 10 phone cannot work as a phone without it in the office, @_lizbarr Sorry to hear you've had issues contacting us Liz. @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). What's happening? Jack. We're currently working to restore services as soon as possible. @fdogsmum @Optus Same issue for me, no service or wifi calling ? Optus is apparently having a major outage … Check our network outage graph for keeping eye whether any Optus services are down and not working. @J0NSEY_ @AusGirlGunner I didn’t have internet all yesterday because Telstra and Optus were down in my area, @ImAllNews_AU Meg. @NBN_Australia Absolute crap. @80sbabeeAngel Another way to get AT&T outage information is to chat with the AT&T virtual assistant. I recommend sending us a direct message if you do have any other questions. However, note that restoring power to your premises with an alternative power source won't do anything if the NBN is also experiencing an outage in your area. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. Hope my parents phone comes back on soon ? I want DETAILS - you can stick your ref 23367369! © Ookla, LLC. My phone wont connect and I don't get service so rely on it. What is the cause of the outage? What is the cause of the outage? Live Outage Telstra's website confirms there telcos like Telstra, Optus, outages | Coffs Coast Developer defends boarding house Optus in Australia: speed Melbourne ". Just tweet what the issue is, please. Alex Chapman. Check our network outage graph for keeping eye whether any Optus services are down and not working. And NBN pretend they are exempt. @Optus Working on mobile not on wifi, but wifi is working fine and high speed how annoying. My phone wont connect and I don't get service so rely on it. have a problem with Optus? Thank you. Can you please provide more details behind the outage or what the exact outage it is? Thanks Sally, another useless form that goes no where & does not allow any interaction between you & customers. Are you using Messaging via the Optus App or on our website? This includes 000 emergency calls. Was reported to Optus on the 4th December & there is STILL no resolution. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. @natashainoz Hi Natasha, we are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). @Optus Facebook @Amanda_Moseley_ Find out more. Jack. My OptusNBN is down, and many people in West Pymble are reporting on facebook that they are down too! @_lizbarr Sorry to hear you've had issues contacting us Liz. have done all the usual checks with no improvement. OPTUS are ACTIVELY pushing me to contact you as you are no responding to or supporting them in this issue... @letterboxfrog . OPTUS’ Australian customers are fuming after being unable to make or receive calls on their mobile phones today, with an outage hitting the network. @Optus Facing Network issues due to maintaince since 26th Nov in Epping NSW area. A satisfactory Guarantee is there only, if You at the Use straight forward to that Recommendations keep, there optus outage melbourne CBD extremely strong Effects has. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. Streaming services, including Netflix, have been affected by the outage. #Fraudband #optusfail @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). @psg_au From time to time there may be planned maintenance or unforeseen incidents that may cause an outage and affect your service. What is the expected restoration time? @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. Find outage information for Xfinity Internet, TV, & phone services in your area. 24 SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television. Bottom Line, OPTUS say it is YOUR Issue and they are NOT getting ANY Support from your internal team. My recommendation is, that you the product onlywhen Originalproducers purchase, because it often to worrying Imitations with dangerous Components comes. Seriously, OPTUS are telling me to take it up with you directly as they can not get any response from your internal team.... @psg_au @Optus your service status page is having an outage it can't load once I put my address in. @Optus Is there an issue with calls over wifi right now? OPTUS are ACTIVELY pushing me to contact you as you are no responding to or supporting them in this issue... @Optus Any news on fixing VoWiFi and VoLTE with the current outage? Seems to be working fine (Horsham, Vic). See the Frustration? Apparently there's no issue There is all sorts of things positive Reports of Users, the one extraordinary by the Use of optus outage sydney CBD learn have. #9News, @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere posted 2012-Aug-21, 10:33 am AEST ref: whrl.pl/RdhYXA. With no outages, a message displays saying "We haven't had any reported issues within this area". User #385565 2680 posts. @psg_au (1/3). I might be a lot less frustrated if I knew what was going on! @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere We're working to restore services as soon as possible. My Android 10 phone cannot work as a phone without it in the office, @Optus mikewil. Bouncing it back & forth between you & Optus IS NOT ACCEPTABLE. Is there an Optus outage in the area… #Fraudband #optusfail Is there an Optus outage in the area? @Optus Is there an issue with calls over wifi right now? Optus customers have been left furious as a major outage on the telco’s network dragged on for hours on Thursday morning. Please resolve. @9NewsMelb So annoyed. No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. Credit: AAP / GETTY. Your rubbish line is still not working. What is the expected restoration time? Your details has been updated & We'll be in touch with you soon. See the Frustration? 4G Plus, our best network ever, is available in all capital cities and more than 700 regional towns. Can you please provide more details behind the outage or what the exact outage it is? @Optus Any news on fixing VoWiFi and VoLTE with the current outage? @Ramande31720971 #Fraudband #optusfail 2020-12-11T20:10:34+00:00 @cberkman @Optus is there an NBN issue in Ferny Grove at the moment. What is the extent? Your account at your fingertips. Optus cable outage. We're working to restore services as soon as possible. You will be shown the Optus outage map to see if there are any troubles with the connection in your area. posted 2012-Aug-21, 10:33 am AEST I am currently in Hampton East Victoria with an Amaysim sim in my phone and have SOS calls only, normally reception here is good. @amit_sheelwant Called optus to log a fault and was told that there's something wrong with your phone. Bottom Line, OPTUS say it is YOUR Issue and they are NOT getting ANY Support from your internal team. @Optus my WiFi calling also is not working. @NBN_Australia Absolute crap. No acknowledgement of service interruptions. View the Optus commitment to deliver service in your area. No calls or texts or data. No calls or texts or data. @Optus Called optus to log a fault and was told that there's something wrong with your phone. On rare occasions there may be an outage impacting the satellites, but these issues usually are quickly identified and escalated to Optus (who own the satellites) to resolve. No acknowledgement of service interruptions. Your rubbish line is still not working. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. In most cases, neither NBN internet services or landline phone services will work if there is a power outage at your place or within the network itself. Make sure to report and "downvote" such posts. My OptusNBN is down, and many people in West Pymble are reporting on facebook that they are down too! Are you using Messaging via the Optus App or on our website? Hope my parents phone comes back on soon ? hours, 7 Network status updates help explain what's going on near you as we build or maintain our network. They also fail in complicated ways and its not really possible to proactively inform everyone affected. The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. Current outage map for Optus. How do you rate Optus over the past 3 months? On all their open Questions is there exact Information on the Product and in addition too elsewhere in the World Wide Web, to which you About the link come.. @jai98777 @9NewsMelb So annoyed. downdetector.com.au (1/3). An interruption to Optus normal operations has occurred leading to delays in installation and repair activities. Only mobile. we have had no internet since Thursday. @jjjoooeeeeee It does provide an option to Report an Issue. No home internet connectipn. Get with the program. Phone line went dead, then a busy tone, then next day a dial tone, modem can sync dsl fine now, but somehow internet connection still can't be made @Optus Skip to main content. Please don't call "support numbers" posted below — most probably it's a scam. Learn Australia's broadband access network. You can also use the tips below if you experience an Optus network outage. Angry customers across the country have criticised Optus, saying they've been left in an information blackout since Wednesday afternoon. Be the first to know the next time Optus goes down. Why don't you update the Network Status page faster?? @fdogsmum @Optus Same issue for me, no service or wifi calling ? @AGGR3SSIVE_SHOT Please resolve. Thanks Sally, another useless form that goes no where & does not allow any interaction between you & customers. Without signing in, you can enter your zip code into AT&T’s outage page and find out if there’s an internet outage in your area. Was reported to Optus on the 4th December & there is STILL no resolution. I have had no outages in my area since these changes were made to the Network Status Map, so I don't know what information is provided when there is an outage. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Meg. #9News. @Optus Facing Network issues due to maintaince since 26th Nov in Epping NSW area. Hello @Optus we know there is an outage for 4G based mobile phone calls. No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. @real_xye #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. I want DETAILS - you can stick your ref 23367369! @psg_au A Mass Service Disruption is declared when normal operations are significantly disrupted by circumstances beyond Optus' control. Get status information for devices & tips on troubleshooting. @natashainoz Hi Natasha, we are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). If you need me to assist with an enquiry just DM the details. 2020-12-16T08:35:14+11:00. #9News, @9NewsAUS @fatcat_1973 @Optus is there an internet outage in coburg area, we have lost internet connection 2020-12-08T01:03:17+00:00 @NadaDeCat @Optus hi there.. frequent dropouts at 22 wellington dr in nambucca heads 2448. Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. @theonlyellie #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. status page. Why don't you update the Network - 613142 I recommend sending us a direct message if you do have any other questions. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services. the NBN outages site shows an issue in the area but there is no explanation or details. @Optus I haven't had mobile service for over 4 days now. I might be a lot less frustrated if I knew what was going on! I flipping know I’m off line - your info isn’t helping! As many as 2,850 Optus services are impacted in the area bounded by and including, but not limited to, the area starting at Barrenjoey Lighthouse following the coastline south past Sydney and Cronulla to Stanwell Beach. Whirlpool Forums Addict reference: whrl.pl/RdhYXA. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. May 9, 2020 8:42 AM If Twitter is more your speed, you can check AT&T’s Twitter, @ATTHelp, for any outages in your area. @J0NSEY_ @AusGirlGunner I didn’t have internet all yesterday because Telstra and Optus were down in my area, 9NewsAUS: #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. days. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Residential services are best effort. #Fraudband #optusfail 2020-12-11 20:10:34 @cberkman @Optus is there an NBN issue in Ferny Grove at the moment. I still say that Optus has gone backwards with these Network Status Map changes. We're currently working to restore services as soon as possible. Is there an OptusNBN outage in the Pymble/West Pymble area? @fdogsmum As has been noted, you can try to solve the problem on your own when coming across Optus broadband outage. . Via Check our network outage graph for keeping eye whether any Optus services are down and not working. @RobFyfield I have no internet connection, is there an outage in my area? #9News, @9NewsGoldCoast Meanwhile Optus is working fine. Check the official The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. is there an NBN / Optus outage in Keilor / St. Albans area in Vic. @NBN_Australia Thanks Matt. Do you @Optus I haven't had mobile service for over 4 days now. your website. @NBN_Australia Thanks Matt. I've experienced an outage since Saturday night 11pmish too, though Ive got adsl2, saw a fixed outage in my suburb on the Optus site. Copy & paste our code to embed our live chart anywhere on Check if there's an outage. If you need me to assist with an enquiry just DM the details. What's happening? Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. 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