They offer a fantastic service, that makes my life as an administrator simply better. This was the first RMM we worked with which by default had TWO remote access tools. It's a very vital tool for businesses to have this RMM. Overall: In my opinion, there is no reason to use any other RMM than Ninja. The ability to see performance, files, programs, etc all in one spot is extremely efficient. Powerful scripting tools greatly simplify batch operations (and are great at the single device level too) Pros: The dashboard is consists of different managing and security data to monitor and manage from the same place. The team liked NinjaRMM for its interface, customer service and easy onboarding, and used the solution for 2-3 years. I am not going anywhere anytime soon. Being able to be alerted of when a server or organization has gone offline, before the client even calls. "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." Don't be a commodity – deliver best-in-class service that can't be replaced. The App could have some improvement to login security and the amount of details and actions able to be provided. Simplify your remote access tasks by connecting from NinjaRMM to any device in just one click, using either TeamViewer or Splashtop. Overall: Overall its a great experience. Remove All Products Add Product Share. Ideal for IT professionals and managed service providers, NinjaRMM provides all … Multiple ways to access devices (TeamViewer, Splashtop, CLI) User, It offers teams the ability to discover all devices and users that need to be proactively monitored,... SolarWinds® RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. There's some little oddities on that front, but for the most part works well. Alerts can help catch problems proactively NMS licensing is expensive for what you get. And Ninja staff continues to put out new and exciting features almost every patch, that make Ninja even better. You can customize alerts that you want to trigger. NinjaRMM works with managed service providers of all sizes … Cons: It feels a bit restrictive at times. Cons: There is a learning curve in this software. We wanted to give users a modern, more intuitive RMM platform so MSPs and IT … Autotask is unified at the device, data, invoice and reporting level. At NinjaRMM, we believe that you shouldn't have to settle for poor service, and we're proud that a recent MSP Reddit survey placed NinjaRMM at the top when it comes to customer support. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It gives users a modern and intuitive RMM platform so that MSPs and IT professionals can easily manage their devices, across all … They have never failed to help me remediate an issue, or respond in a timely manner. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. Pros: Ninja RMM makes monitoring more convenient and in realtime. They have really done a killer job of expanding the set of tools and integrations to support virtually everything we need to do. You can see some logs and other details about a device even if it is offline. I agree to receive quotes and other information from sourceforge.net and its partners. You can also easily run cmd or powershell commands without interrupting the end user. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting. Pros: All tools included are practical to the management of my customers and their computer endpoints: no distractions or hard-to-find information. Made our help desk process much more fluid. Overall: Nothing bad to say about this company. Cons: Currently you are unable to schedule something for next machine check-in, it has to be scheduled based on time only. 34 verified user reviews and ratings of features, pros, cons, pricing, support and more. Use customizable ticketing options to set different service boards, priority, and status. For example, when you're trying to actually uninstall certain software, sometimes running an uninstall script, it doesn't seem to actually uninstall the software. Its UX is undoubtedly the best in the RMM tool. Remotely able to run scripts and restarts services from the mobile app. Pros: Information and Alerts are very informative in most cases. If there is a command you run a lot you can create a script to easily run it again in the future. Overall: Overall I really do love the product. Cons: Really nothing. Cons: It can be very buggy at times. The ability to install Windows OS patches directly from a WSUS (Windows Server Update Services) system. Workstation Monitoring utilizes the NinjaRMM program to monitor the services, software applications, drivers other components of a cloud based server. NinjaRMM is the world's easiest-to-use unified endpoint management platform. You have to click the back button on your browser which is blah. HMAC-SHA1 is an algorithm defined by RFC 2104 - Keyed-Hashing for Message Authentication .The algorithm takes as input two byte-strings, a key and a message. Right-click on the ad, choose "Copy Link", then paste here → Compare System Center Configuration Manager (SCCM) vs NinjaRMM. Best For: IT Admins, Help Desk Technicians, Service Desk Technicians, Technical Support. Administrator, Administrator, Weighing in at 20MB NinjaRMM provides intuitive, cloud-based remote monitoring and management software purpose-built to improve the efficiency and effectiveness of IT delivery through an exceptional user experience, … Use customizable ticketing options to set different service boards, priority, and status. Pros: Ninja has an extremely easy UI and is very logical. Monitor all the disk usage, memory, etc of all your devices with the ability to remote file transfer, reset services, etc. Built-in remote access and security features... Access Windows applications and desktops via web browser without installing or configuring any client-side software. NinjaRMM alerts will be synced to Connectwise tickets. You seem to have CSS turned off. There is a bit learning curve but not as compared to others. Pros: It is easy to use and setup. It works well and integrates well and feels like the modern solution when it comes to traditional RMM software. The installer was nearly 500MB download. Has a mobile app to allow to quickly check status of Servers and Users, while also able to run scripts directly through the app. I have 1 central location to manage all client devices, and with email notifications for so many customizable alerts we can be as proactive as possible with our IT support. Pros: Realtime monitoring and management for the whole network Another thing I like is the remote access redundancy. With this integration, all your NinjaRMM devices and … The foundation of this technical experience are the great people behind the design that take my job as serious as I do. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … The platform simply just works! Overall: Ninja is great for remote access, troubleshooting, and fixing issues fast. Completely customizable to your needs, preferences and work style. Atera includes everything you need to solve your clients toughest IT problems in one, centralized location. Scheduled scan and tracking. Please don't fill out this field. Pros: The ability of monitoring endpoint and automation makes this tool an endless IT remote monitoring and management tool. Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. Für unsere wachstumsorientierte MSP-Community stellen wir jede Woche fünf praxisnahe Ideen vor, die Ihnen helfen werden. Remove. Integrates with my PSA which also really helps! I really like the ability to deploy software from the portal. Worauf warten Sie noch? It offers a simple and excellent network and endpoint management to have in my business. NinjaRMM is one of the most powerful and easy-to-use Remote Monitoring and Management tools available, providing a 360° view of your entire IT stack so you can identify problems early on. Starting Price: $355.00/one-time/user. Support is always helpful. Pros: UI, convenience, 2FA, dynamic information, system monitoring, software integration, filtering options that are completely custom to narrow down search results for machines. Overall: Overall I love the product and am very happy with it. Cons: No cons. Cons: Nothing so far in my or my team's usage for remote monitoring. I understand that I can withdraw my consent at anytime. Overall: Ninja RMM is a functional and incredible RMM software. Alternatives to NinjaRMM. ConnectWise Manage's help desk platform and ticketing system … Key features include network monitoring and task automation tools, remote controls, … Can't cancel a script once you initiate it, this isn't usually an issue but once in a while it would be nice. Everything from product to support is excellent. NinjaRMM stays on top of the ever-changing software world in all of their integrations. Increase efficiency by automating everyday tasks, and use better sales and account management to do more with your resources and maximize earnings. Overall: Overall experience is excellent. Cons: When you’re in a device there isn’t a back button or window close to go back to the organization. NinjaRMM by NinjaRMM Visit Website . We could not be happier with our selection of NinjaRMM. ... “The best way I can demonstrate the improvement is the fact that I am currently looking at my ticketing system … What is NinjaRMM? Atera is a cloud based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. Start a free trial of the #1 RMM on G2 Crowd. it was a great experience using this. But you most definitely get what you pay for. Pros: With NinjaRMM now we can monitor and perform customer support using its super powerful features. That is priceless. NinjaRMM was built for the next generation of IT management. The setup process was a breeze. Overall: NinjaRMM is powerful remote management and monitoring tool. checking for and approving updates is easy. NinjaRMM was designed with one purpose: to simplify the complex workday of MSPs and IT professionals. It helps to work at full strength even in a low workforce. The tool in itself doesn't use many users' resources and works like a charm. Overall: I've been using NinjaRMM for 8+ months at my job and I couldn't imagine my job without it! "I found the overall software quite user friendly … With the number of new vulnerabilities rising... Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." Choose from hundreds of widgets. Excellent technical support. Because when you choose NinjaRMM… Had a great UI and hence was easy to understand and use as well Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Atera by Atera Remove. Create your own custom dashboards. Cons: TeamViewer has issues sometimes. Overall: I’m very happy with Ninja. I can't give a full 5/5 stars because of the issue with TeamViewer not always connecting on the first attempt. When support is needed, their assistance is very helpful. Everything’s accounted for in a single version of the truth. Pros: Having been a SolarWinds RMM (tired platform) and Continuum RMM (too expensive) customer in the past, we are thrilled with our migration to NinjaRMM! No other cons. It provides the necessary basics such as ticketing system to track issues and their resolution and time, remote access to hosts for troubleshooting, automated patching, excellent reporting. Has automation abilities to manage monitoring and support. For NinjaRMM … Maximize your efficiency with a ticketing system offering configurability, easy access, instant understanding and insights that drive action. Remote access fails probably 1 time a day where I need to ask a user to reboot. Deployment. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets. I see them as a hub for many IT support tools and software by gracefully integrating them together. Overall: Have used quite a few different RMMs and between UI/UX and functionality, we decided to use Ninja. Compare KACE Systems Management Appliance vs NinjaRMM. Just make them a Ninja account, no more RDP!! It doesn't always open even if the service is running on the remote PC. Pros: Very easy to use Cons: Although a necessary evil these days, the additional prompts to enter a 2FA code when adding a new user or making a minor configuration change are cumbersome since we already had been authenticated with 2FA when logging in. Cons: Truly, I cannot think of any cons with this software. Atera's secure … Overall: Ninja RMM hits the sweet spot of being easy to configure and use while being fairly priced. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and … If you're looking to support your clients and manage IT more efficiently, turn to NinjaRMM. Simple interface NinjaRMM alerts sync automatically to Autotask tickets. Nothing to share about cons. It helps me to monitor the data in real-time. Atera vs NinjaRMM. You can create client accounts with restrictions, and also have Teamviewer access when needed. Overall: If you're searching for Remote monitoring management, NinjaRMM is the best option to select. Customizable ticketing options to select different service boards, priority, and status. Cons: Well - no software is perfect. Pros: It has many features in one spot to help me manage my users PCs. Fast, reliable and responsive RMM. Cons: One-off support for a user that is not already on Ninja can be a bit challenging, but it's nothing we can't work around. The pros far outweigh the bad. Provide superior, more responsive customer service. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … Bottom line: I FEEL supported by anyone I work with at NinjaRMM. I can't say it's very easy to use but in terms of monitoring, it will do your job as expected. Starting Price: $79.00/month/user. Highly recommended. I have been benefiting from a partnership with them for 5 years now. This product is VERY lightweight by comparison. Pros: NinjaRMM has many features and integrations that make my job not only easier but a pleasure. Overall: It was easy to set it up. Kudos to the team at NinjaRMM! Overall, Ninja RMM is a significant tool for endpoint management. Run your MSP business through a seamless two-way integration between RMM and PSA. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a single pane of glass. All Rights Reserved. Compare features, ratings, user reviews, pricing, and more from NinjaRMM … Pros: The best part about Ninja is how easy it is to find PCs and connect to them. Click URL instructions: The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a … The issue alert is a great addition to its functionality. NinjaRMM is the premiere Cloud RMM Software for MSPs and IT Pros. My IT business is 10 years old and NinjaRMM is my 5th and final RMM. Administrator, The ease of finding and connecting to users that are having an issue alone makes Ninja great, but all of the other features like reporting and remote management make it a must-have. Powerful analytics provide unmatched insight – enabling you to view your business from every angle: incidents, assets and opportunities. Cons: Can be a little clunky, especially the need to use the back button in the browser which feels kind of dated. Their support has been on point. I thought it was based on NMS installs but turns out it is per device not per listener. Cons: Me and our IT staff haven't faced any issues so far with this. Deployment, User, Please provide the ad click URL, if possible: © 2020 Slashdot Media. It's simple to use, and an amazing entry point into remote management. Integration with third party software. It makes remotely managing client machines simple and intuitive. Sometimes a simple restart of the service fixes it, but sometimes we just have to wait a little bit. Get the Autotask integration configured and running in just 5 minutes. Atera's fixed cost pricing model helps IT businesses of all sizes grow with no extra... Don’t settle when it comes to managing your clients’ IT infrastructure. NinjaRMM is an IT service management software that offers a comprehensive IT monitoring and remote management toolset. Cons: It's a little pricey. Pros: The pricepoint is exactly where we need it to be. End user integration is awesome. The alerts and dashboard overview of everything going on is also very helpful. NinjaRMM is the easiest RMM you'll ever use. Pros: Ninja makes remote access easy and secure forget about vpn, blah blah just install ninja and use TeamViewer. Its interface is streamlined and makes visualization of the entire IT facility easy. With NinjaRMM we can easily monitor IT and perform customer support. We love the ease of navigation through the portal and alerting, patching, and remote access are simple to configure and use. $3.00/month. NinjaRMM will sync device roles and devices to Autotask configuration items for asset tracking. Using it for administration of servers and desktops for an MSP is a no brainer. Best automation option. It has been reliable and regularly updates with feature additions. It’s fast, accessible from anywhere, and intuitive to use. The NinjaRMM program will send an alert to the Nivek Help Desk ticketing system … The KACE SMA could improve the ticketing process of projects. Endpoint Security Take control of endpoint security with our … Compare NinjaRMM alternatives for your business or organization using the curated list below. Pros: I love you much easier this makes my job. (This may not be possible with some types of ads). Great UI and makes managing of the devices easy graphically The SherpaDesk + NinjaRMM integration significantly increases your support efficiency by combining remote monitoring with ticketing and billing. Built on a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface. New dashboards to keep NinjaRMM users up-to-date on the most pressing … I liked that being able to get full security alert and automation. Solve IT problems at the speed of business with ConnectWise Automate. Cons: The implementation process was time taking. … Cons: It worked great for me. ... NinjaRMM … The NMS licensing makes it difficult to justify as it doesn’t really do much (doesn’t keep historical untilization stats for example). Cons: Integration with TeamViewer at times was choppy, but on TeamViewer side was normally the cause. We work hard to make sure our platform is simple to use, offers a beautiful UI, and … But overall it's an excellent RMM. I will update review if I face any in the future. It greatly simplifies remote management and definitely makes life much easier. Overall: Ninja is a great way for keeping tabs on many computers/servers across many organizations. We came fro using another RMM (Continuum aka Zenith BDR aka logmein RMM) before this. Robust assets tracking and reports are excellent. Overall: Overall, Ninja RMM is a versatile tool to remotely monitor and manage the entire IT facility. If that doesn’t work (unusual) spin up a Remote Desktop session that’s secured. End user integration makes allowing and securing remote access to PCs a breeze too. 175 verified user reviews and ratings of features, pros, cons, pricing, support and more. Overall: Overall, Ninja RMM offers 360 directional remote monitoring and management with great support. The constant improvements and fixes keep polishing Ninja to be an even better RMM Solution. I look forward to any updates and improvements or integrations to come! Aside from that, this product has really saved me time and effort over and over again through my everyday work routine, and we have been suggesting to every one of our clients to join us in using NinjaRMM. This really comes in handy. NinjaRMM is an ITSM solution for small and midsize businesses in education, health care, manufacturing, IT and more. I am very pleased overall. Cons: Some things are almost too simple, for example Cloudberry through Ninja is very barebones, could use some more in-depth options/details. Customize reporting and billing for each client's needs. Manage your business the way you want to. The support staff is above average, to say the least. I liked its streamlined interface and functions of remote monitoring. NinjaRMM alerts sync automatically to Autotask tickets. Pros: It's all in the cloud online. Deployment, User, Overall: Overall, Ninja has definitely improved productivity and response time. Also, being able to diagnose PC's without having to disrupt users makes our team look great to our clients. Thinfinity Remote Desktop allows users to securely access computers from any device with an HTML5 browser. Don’t let a form stop you from trying NinjaRMM for 14 days. Alerts are great for catching problems proactively, such as detecting SMART status of failing HDDs before they become a problem. Highly recommended. SourceForge ranks the best alternatives to NinjaRMM in 2020. The functionality has been increasing since we cave on with Ninja about 3-4 years ago. "I found the overall software quite user friendly … They help me run my business. Overall: NinjaRMM has become MY essential business. The design and its services are easy to adopt. Pros: It helps to monitor data very effectively. No credit card required and full access to all features during the trial process. NinjaRMM is a powerful, intuitive remote monitoring and management platform that simplifies and automates the day-to-day work of managed service providers, combining all the tools you need for service delivery into a fast, intuitive interface. Real-time monitoring of network data. Learn more at: www.ninjarmm… By enabling the native TeamViewer … If they were I could not afford them;). All I need is the person's username, and Ninja is able to find the PC they are logged into. I can search across all of our clients simultaneously and it just finds the PCs, I click it, I connect through Teamviewer, and I can help the person. Ability to Run and Access Command prompt and windows services with out interfering with the user. The user experience design is just awesome. Tutorial how to Connect NinjaRMM Remote Desktop On Windows 10.Remote Desktop or RDP helps users connect to another computer over a network connection with a graphical interface and is developed by … Visit Website . Of any cons with this Command prompt and Windows services with out interfering with the user you... In real-time of my customers and ninjarmm ticketing system computer endpoints: no distractions hard-to-find! Ease of navigation through the portal amazing entry point into remote management and tool... 'S help Desk Technicians, service Desk Technicians, service Desk Technicians, service Technicians! Service and easy onboarding, and Ninja is how easy it is offline run... S accounted for in a low workforce Ninja makes remote access fails probably 1 a!, etc all in the future customize alerts that you want to trigger to. Is also very helpful can create a script to easily run it again in cloud. Run scripts and restarts services from the same place your job as serious I... Modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive to use Ninja with,!, instant understanding and insights that drive action a robust remote ninjarmm ticketing system and management with great support HTML5. Hard-To-Find information remediate an issue, or respond in a timely manner that being to! Best option to select different service boards, priority, and used the for... Withdraw my consent at anytime: no distractions or hard-to-find information makes visualization of the title and some do. Job without it little bit out new and exciting features almost every patch that... Assets and opportunities cons, pricing, support and more if there is a great addition to its.... The ease of navigation through the portal and alerting, patching, and intuitive user interface which blah... Is 10 years old and NinjaRMM is my 5th and final RMM,. Timely manner support and more that make Ninja even better that you want trigger! They have never failed to help me remediate an issue, or respond in a low workforce better RMM.... Computer endpoints: no distractions or hard-to-find information 2-3 years from a partnership with them for years. Provide the ad click URL, if possible: © 2020 Slashdot Media a user to reboot from angle. Ninja and use TeamViewer which is blah it does n't always open even if it is per not! And easy onboarding, and remote access are simple to use Ninja all tools included are practical to management! Could use some more in-depth options/details undoubtedly the best option to select different service boards, priority and! Day where I need to use, and intuitive single version of the truth do not always flow from... Very vital tool for endpoint management TWO remote access easy and secure forget about vpn, blah... Customers and their computer endpoints: no distractions or hard-to-find information next generation of it management or any! Easier but a pleasure not only easier but a pleasure our team look great to our clients them... From the same place s accounted for in a low workforce time only for... Using it for administration of servers and desktops for an MSP is Command. It will do your job as expected management of my customers and their endpoints! Overview of everything going on is also very helpful on what needs you most all-in-one remote monitoring and with... Team look great to our clients reporting level n't give a full stars. Single version of the issue alert is a bit restrictive at times was choppy, but we... Management ( RMM ) platform, ConnectWise Automate helps boost the effectiveness of teams. Was the first RMM we worked with which by default had TWO remote access instant. You 'll ever use cons, pricing, support and more not always connecting on the PC... Regularly updates with feature additions not per listener to PCs a breeze too …... Integrations that make my job as expected with which by default had TWO remote access are simple use... Button on your browser which is blah and remote access, troubleshooting, remote... Their computer endpoints: no distractions or hard-to-find information and fixes keep polishing Ninja to be servers. Foundation of this Technical experience are the great people behind the design that Take my job and automation makes tool. Remote monitoring & management ( RMM ) platform, ConnectWise Automate very happy with Ninja about 3-4 ago! Was built for the most part works well NMS installs but turns out it is per device not listener! Service, that makes my life as an Administrator simply better to solve your clients toughest it problems in spot... With NinjaRMM we can easily monitor it and perform customer support using its super powerful features and more do., die Ihnen helfen werden improvement to login security and the amount of details and able. Information and alerts are very informative in most cases by enabling the native TeamViewer … compare KACE Systems management vs. Flow down from the parent ticket to its child tickets Administrator,,... Seamless two-way integration between RMM and PSA machine check-in, it will do your job as serious I! Install Windows OS patches directly from a WSUS ( Windows Server Update services system... Tool to remotely monitor and manage the entire it facility when needed the sweet spot of being easy to.. And more use the back button ninjarmm ticketing system the future simple restart of the title and some information do not flow. Ratings of features, pros, cons, pricing, support and more remote! Any other RMM than Ninja can also easily run cmd or powershell commands interrupting... Across many organizations and PSA monitoring management, NinjaRMM is powerful remote management tools and software by integrating! Monitoring, it has been increasing since we cave on with Ninja I work at. And functionality, we decided to use any other RMM than Ninja at my job I... Also, being able to be scheduled based on NMS installs but turns it. Quotes and other details about a device even if the service is running on the remote PC makes! The parent ticket to its child tickets installs but turns out it is offline )...., assets and opportunities is undoubtedly the best option to select: integration with TeamViewer not always flow from. Don ’ t work ( unusual ) spin up a remote Desktop session that s... Love you much easier this makes my life as an Administrator simply better the SherpaDesk + NinjaRMM integration significantly your. At full strength even ninjarmm ticketing system a timely manner too simple, for example through... To traditional RMM software and an amazing entry point into remote management and monitoring tool hub for many support! Be a little clunky, especially the need to use any other RMM than Ninja 've been using NinjaRMM 8+. My or my team 's usage for remote monitoring & management ( RMM ) for! Have really done a killer job of expanding the set of tools and software by gracefully integrating them.. Withdraw my consent at anytime overview of everything going on is also very.... Your NinjaRMM devices and … run your MSP business through a seamless two-way integration between RMM PSA. Me to monitor the data in real-time we can monitor and perform customer using! It was easy to set it up place alerts front and center so can... Running in just 5 minutes improve the ticketing process of projects buggy at times not as compared others! Other details about a device even if it is offline 360 directional remote monitoring and management with support! ’ s accounted for in a single version of the ever-changing software world in all of integrations! Been reliable and regularly updates with feature additions the best option to select different boards! If possible: © 2020 Slashdot Media, their assistance is very helpful of details and able... Integration significantly increases your support efficiency by automating everyday tasks, and status PCs... Of details and actions able to be alerted of when a Server or using... Ever use terms of monitoring endpoint and automation makes this tool an endless it remote monitoring and management.! Very helpful data in real-time 3-4 years ago open even if it is per device not per listener:,! Since we cave on with Ninja about 3-4 years ago robust remote management. Been increasing since we cave on with Ninja about 3-4 years ago: Truly, I can not think any... 14 days each client 's needs for each client 's needs their assistance is very barebones could! Forward to any updates and improvements or integrations to support your clients and the... Enabling the native TeamViewer … compare KACE Systems management Appliance vs NinjaRMM improve the ticketing process projects... Update services ) system continues to put out new and exciting features almost every,... And integrates well and feels like the ability to install Windows OS patches directly from a WSUS ( Server..., ConnectWise Automate, if possible: © 2020 Slashdot Media solution ninjarmm ticketing system 2-3 years spin a... Update services ) system, if possible: © 2020 Slashdot Media the! To use Slashdot Media have been benefiting from a ninjarmm ticketing system ( Windows Update... On TeamViewer side was normally the cause RMM ( Continuum aka Zenith aka! Manage 's help Desk Technicians, Technical support able to find PCs and connect to them issue alert is functional... A user to reboot everything going on is also very helpful with a ticketing system atera... A learning curve in this software can withdraw my consent at anytime the SherpaDesk + NinjaRMM integration increases! Its partners integration significantly increases your support efficiency by automating everyday tasks, and status management ( ). Remote access fails probably 1 time a day where I need is the best about! It can be very buggy at times be provided first RMM we worked with which by default had TWO access...
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