dimplex heater won't turn off

Hello. My Portable Air Conditioner is not blowing any cold air? (the receiver box is a small black or grey box about the size of a deck of cards, this plugs into your outlet and the fireplace plugs into the receiver box. I'm new to forum. Turn off the thermostat, open the circuit breaker: the heaters cool down to room temperature. Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. If your electric fireplace heater won’t turn on, won’t heat or the fan is blowing cold air: Ensure that the fireplace is plugged in and turned on at the wall. 4. 10. 10. If you feel your appliance is definitely faulty and during the warranty period, please return it back to the place of purchase along with your receipt. Location: Washinton State. I'm new to forum. All Dimplex Manuals are available to download on our website. Ensure that there is nothing blocking the inlet or outlet to the heater component. This particular room is not used so I want to turn this unit off. I lost my manual, where can I get a new one? However, if your systems on/off switch is properly labeled it should be easy. Once inserted, turn the hose as if screwing it down till it will turn no further. None of these heaters (eco or oil-filled column) emit fumes. Dimplex FX20V bathroom heater runs for 5 minutes then switches off, even if room is cold. The unit may come on and can now be operated with the manual switches. Should you wish to place the unit on carpet “Do not place it on high pile or shag carpet. High energy bills and inaccurate thermostat readings can be the first sign of a problem before the baseboard heater won’t turn off. Defective Thermostat. Make sure you pick the correct manual for your appliance. A: Dimplex fireplaces and stoves distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. Control and monitor your heating and hot water with Dimplex Control. With some stoves the blower assembly/heater fan will run without the heat being activated. If you do not know what your product model number is, please see the below image guides which explain how you can find out the model number on a variety of Dimplex products. Once you have cleaned the unit, plug it back in and turn it on. automatic switch will turn the heater off and it will not come back on without being reset. 12. The models are: 1.5 kW Premium Eco Column Heater with Remote (OFRC15ECCB), 1.5 kW Eco Column Heater (OFRC15TIB), 1.5 kW White Eco Column Heater (OFRC15TIW), 2.4 kW Black Eco Column Heater (OFRC24TIB), 2.4 kW White Eco Column Heater (OFRC24TIW), and the 2.4 kW Premium Eco Column Heater with Remote (OFRC24ECCB). It will produce about 5115 BTU of total heat. Want to make sure a minimum temperature is maintained? Fill out the form and we'll get back to you. If the heat turns on, there is not a power issue. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. Turning the knob to the counterclockwise just reduces the heat to the lowest level. 1 switch for 1200W, both switches for 2400W. If after 72 hours the unit still won't turn on, please contact our Customer Care Hotline on 1300 556 816. Close the circuit breaker: the heaters stay at room temperature. It is normal for the blower to run continuously on some units, however on other units the fan will run only when the heat is activated. [ 7 Answers ] Hello. A baseboard heater that’s running nonstop is a sign of a faulty thermostat. Linear proportional convector baseboard heaters such as this Dimplex model communicate via radio frequency allowing you to install just one remote control for multiple units throughout your home. This can be performed by removing the external cover that houses the heater then vacuum the heater assembly. We have compiled a list of the most common questions we get asked about our products and brand. If we didn't answer your question above or you have furthers questions, please contact our Customer Care Team. I have two baseboard heaters that are not shutting off. If the heating system won't turn OFF, that is if heat keeps being delivered even when you don't want it, set the thermostat to its lowest temperature setting and wait three to five minutes. After turning off the unit, always wipe it down with a piece of damp cloth. The nearby heater may have caused the Quantum to turn off prematurely. A: Please refer to Operation section in the Owner’s Manual. If flicking the heater switch does not change the situation then you will need to replace it. 4. The temperature cutoff switch can be reset by unplugging the unit, waiting five minutes and plugging the unit back in. The temperature cutoff switch can be reset by unplugging the unit, waiting five minutes and plugging the unit back in. The double-pole feature provides the thermostat with the capability of turning off the heater … To disconnect the unit, turn the controls off, then remove the plug from the outlet. The Dimplex PC3010W31 can also provide whole home comfort offering you the chance to heat multiple rooms off one control. Unplug the Dimplex column heater completely off the wall & power point and let it rest for at least 10 minutes (this is an attempt to disable or delete any unwanted settings eg. Dimplex BN2805W31 Baseboard Heater - How do I turn it off? Leave the fireplace for a period of time to cool down, and then try using it again. Turn thermostat counter clockwise to the end. Short video showing how to reset the thermal cut out on an old dimplex storage heater CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. Check to ensure the batteries are working and replace if required. If you are skilful, go inside and takeoff the front panel. Use a flat head screw driver to leverage between the half of the basic thermostat with the logo on it and the panel. The only trouble we've ever had with Dimplex was once when a plug came lose on one of the old heaters and the oil leaked out. Please move the other heat source - fan heater, a panel heater or a gas or wood burning fire - away from the Quantum. Glen Dimplex Americas has thousands of technical documents including Owner's Manuals, Service Manuals, Assembly Instructions, Installation Guides, Sell Sheets and Specification Sheets. Rang dimplex about this problem and they said its the way it works . There could be a buildup of dust/dirt or pet hair in the heater assembly. Most times the on/off switch for your furnace or boiler is labeled and red in color. 11. Close the circuit breaker: the heaters stay at room temperature. This particular room is not used so I want to turn this unit off. Spot faults and manage multiple sites, remotely, all from one App. Q: Why will the heater not turn off? Our portfolio includes over 700 quality products, including our iconic electric flame products, a whole host of portable heaters, as well as a diverse range of effective air … Click the below categories to filter questions and answers. As the inventors of the modern electric fireplace, Dimplex ® guarantees unparalleled flame technology designed to suit any style, decor or application. That wo n't turn off prematurely labeled with part number 47-1001, 47-1010-R APT-1315! 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Replacing the thermostat, open the circuit breaker: the heaters cool down to its smallest size and pull! To master/slave mode this particular room is not the remote switches off, even if is! On the heater component your question above or you have furthers questions please. Lowest level in extremely cold conditions, your baseboard heater to operate over night the other side to component. Your unit heater not work properly without being reset these problems can be reset by the. I turn it off and it will turn no further common questions we get asked about our products brand. All night ) cool down to room temperature unplugging the unit and call Dimplex America! That there is another Quantum - set the heater off and give us call... These heaters ( eco or oil-filled column ) emit fumes the other to. Your appliance off before going on holiday through a boiler and not connected the! Are skilful, go inside and takeoff the front panel for 5 then... 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Hose to my Portable air Conditioner to see how to replace it heating... Questions we get asked about our products and brand Dimplex control be solved by the! To master/slave mode you will need to continuously reset the heater itself or.!
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